The ODS mission

To provide the highest value insurance and business services, distinguished by exceptional customer service.

Core values
Service	Treat our customers as they want to be treated.
Flexibility	Be flexible to meet the needs of the customer.
Integrity	Be totally honest.
Stewardship	Be good stewards of the resources and programs entrusted to us by our customers.
Continuity	Grow our own management to assure stability of culture and preservation of core values.
Partnerships	Select others who will become part of our team. Be good partners to others who have selected us.
Community	Be outstanding community citizens through gifts of our time and resources.