Billing Tips

Submit all payment supporting documentation i.e. Billing Summary, Billing Change Form, enrollment applications, etc. along with your payment in the envelope that is provided to you. This will ensure quick and accurate processing of your payment by our financial department.
Please pay all premiums by the first of the month in which they are due. If payment is not received within the 15-day grace period, the contract is subject to termination.
If your group is going through a renewal, and your new rates are not reflected on the monthly billing statement, please pay the amount on the bill. The next month’s billing statement will show any outstanding premium adjustments that need to be paid.
When an outstanding amount is due or credited, the outstanding amount will be explained on your bill.
You may notice a subscriber listed on the billing more than once. Subscriber retroactive changes will appear multiple times for each month that they are affected by the retroactive change. The coverage effective date will appear for each month of the change.
We have now included two copies of the ODS Billing Summary. One copy should be retained for your records, and the other should be returned along with your payment to ODS in the enclosed self-addressed envelope.
You will receive your next month’s billing statement after the prior month’s payment has been received and reconciled by ODS. Please pay by the due date to ensure timely billing.