ODS. Healthcare from your head to your toes.

Customer Service just for you

ODS Customer Service Representatives are uniquely trained to answer any questions you may have about your ODS health plan. Our team of local customer service experts is available to help you Monday through Friday from 7:30 a.m. to 5:30 p.m. Pacific time or by e-mail anytime.

Medical
For questions about your ODS medical and vision coverage, please contact Medical Customer Service at 503-243-3962 or toll-free at 877-605-3229.

Dental
For questions about your dental coverage, please contact Dental Customer Service at 503-265-5680 or toll-free at 877-277-7280.

Pharmacy
For questions about your pharmacy coverage, please call ODS Pharmacy Customer Service at 503-243-3960 or toll-free at 888-361-1610.

Medicare Advantage
For questions about your Medicare Advantage coverage, please call ODS Medicare Advantage Customer Service at 503-265-4762 or toll-free at 877-299-9062. Medicare Advantage Customer Service is available to help you from 7 a.m. to 8 p.m., seven days a week.

Medicare Pharmacy
For questions about your Medicare Advantage pharmacy coverage, please call our Medicare Pharmacy Customer Service department at 503-265-4709 or toll-free at 888-786-7509.

OHP members
For questions about your Oregon Health Plan coverage, please call:
Dental OHP Customer Service at 503-243-2987 or toll-free at 800-342-0526
Medical OHP Customer Service at 503-765-3521 or toll-free at 888-788-9821

myODS Customer Service
For questions regarding your myODS account, please contact myODS Customer Service at 503-265-4700 or toll-free at 888-374-8907.

TTY
TTY users, please call 711.

Address
Physical address: 601 S.W. Second Ave. Portland, OR 97204
Mailing address: P.O. Box 40384, Portland, Oregon 97240-0384

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Disclaimer
E-mail is not a secure method of transmission. If you prefer, you can reach us by telephone or mail. ODS will respond to your inquiry within 24 to 48 hours, excluding weekends and holidays.

ODS Holidays

ODS observes the following holidays. Business offices will be closed.

2012

New Year's Eve:	December 30th, 2011
Memorial Day:	May 28th
Independence Day:	July 4th
Labor Day:	September 3rd
Thanksgiving:	November 22nd, 23rd
Christmas:	December 24th, 25th