Group Plans Frequently Asked Questions

All Dental FAQs

What is a Delta Dental Premier dentist?

A Delta Dental Premier dentist has agreed that their charges will not exceed the plan allowance. For a list of participating Delta Dental Premier dentists, view our directory. A Delta Dental Premier dentist has also agreed to submit any necessary claims to ODS.

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What is the difference between a Delta Dental PPO dentist and one who is not preferred?

A Delta Dental PPO dentist is contracted with ODS to provide dental care to you and your covered dependents. If you receive care from a dentist who is not a Delta Dental PPO, out-of-network coverage applies. A Delta Dental PPO dentist has also agreed to submit any necessary claims to ODS.

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If a patient is part of the Delta Dental PPO plan, what dentist can they see?

For in-network benefits, patients must receive care from a dentist from the Delta Dental PPO Directory. For a list of participating Delta Dental PPO dentists, view our directory.

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How can we find out what a patient's remaining benefits are for this current benefit year?

Contact ODS Customer Service or email them, and we will review their claims history to determine how much they have remaining.

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What does the term "least costly" mean?

If a tooth can be restored with a procedure that is less expensive than the procedure rendered, benefits paid will be based on the procedure that costs less.

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