
Commercial Preferred Provider Organization
NCQA is governed by a Board of Directors that includes employers, consumer and labor representatives, health plans, quality experts, policy makers and representatives from organized medicine.
If you prefer, you may email us. An ODS representative will respond to your e-mail within 24 hours (excluding weekends and holidays).
To reach us by telephone please call between the hours of 7:30 A.M. to 5:30 P.M. (PST) Monday through Friday, excluding holidays.
ODS has always treated all member information as confidential. If you are sending ODS an email inquiring about your own protected health information, it is likely that we will be able to assist you.
If you are inquiring on another member under the plan, you will need to call ODS Customer Service. Depending on your relationship to the person you are inquiring about, we may require a verbal approval or written authorization in order to discuss their protected health information if we don't already have one on file.
ODS observes the following holidays. Business offices will be closed.
2009
New Years:
Presidents Day
Memorial Day:
Independence Day:
Labor Day:
Thanksgiving:
Christmas:
January 1st
February 16th
May 25th
July 3rd
September 7th
November 26th, 27th
December 24th, 25th
2010
New Years:
Memorial Day:
Independence Day:
Labor Day:
Thanksgiving:
Christmas:
January 1st
May 31st
July 5th
September 6th
November 25th, 26th
December 23rd, 24th