Tools to help your employees stay healthy longer
ODS members get much more than just health coverage - they get the tools and resources they need to help them navigate their way to better health.
ODS members live well at any stage of life with ODS Well
As a standard part of ODS medical benefits, we offer ODS Well™. No matter what your employees’ health status is, ODS Well provides the tools and personalized health support to help them understand and manage their healthcare as they improve their well-being.
Care Coordination and Case Management
Registered nurses, physicians, coaches and behavioral health care coordinators at ODS will help your employees and their caregivers navigate the complexities of the healthcare system.
Condition and disease management
ODS health coaches use evidence-based practices to work with members who have specific medical needs. Your employees and their dependants receive one-on-one support from an ODS health coach for customized guidance and help with goal-setting. Currently, we have health coaching programs for seven health focus areas:
- Cardiac Care
- Respiratory Care
- Diabetes Care
- Depression Care
- Maternity Care
- Spine & Joint Care
- Lifestyle Coaching
Members can access these benefits through myODS on or after their effective date of ODS coverage.
ODS eDoc
ODS eDoc helps members understand their symptoms and make informed health decisions. ODS members can email a specialized health professional at any time of day to get the answers they need. ODS eDoc gives members access to:
- Board-certified physicians
- Licensed psychologists
- Pharmacists
- Dentists
- Dietitians
- Fitness experts
- ODS eDocVoice – members can leave a message for a provider and they’ll get a phone response within 24 hours
ODS Registered Nurse Advice Line
The ODS Registered Nurse Advice Line allows members to get answers and information about their health over the phone, day or night. Nurses can help members with basic health situations, such as:
- Understanding symptoms
- Treatment for minor injuries and burns
- Home cold and flu remedies
- When it’s time to make a doctor’s appointment
- Whether you should go to urgent care or the emergency room
Personalized member website
myODS is a personalized member website that provides access to health tools and resources to help your employees manage their health and benefits. With myODS, members can*:
- Review prescription history and pharmacy benefits, including medication pricing information
- Track healthy living habits using online tools
- Search for a provider
- Find dental care while traveling outside the U.S.
- Use the web-based health and symptom evaluator
- Complete health assessments
- Use the Dental Optimizer to assess cavity risk, estimate treatment costs and review dental health tips
- View the online medical library
- Explore health news articles, forums and more
- View benefit eligibility and history
- View account information
- Order additional or replacement ID cards
- Check the status of pending claims, view personal claim history and access claim forms
*Not all plans have access to all tools and resources.
Log in to Benefit Tracker
Check benefits and eligibility
Log in to Benefit Tracker
Check benefits and eligibility
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