Live well at any stage of life with ODS Well
ODS WellTM includes tools and individualized support to help you get well sooner and live well longer. Included as part of all ODS medical plans, ODS Well is available through myODS, and includes:
ODS eDoc
This service helps you understand your symptoms and make informed health decisions. Email a specialized health professional at any time of day to get the answers you need. ODS eDoc gives you access to:
- Board-certified physicians
- Licensed psychologists
- Pharmacists
- Dentists
- Dietitians
- Fitness experts
- ODS eDocVoice - leave a message for a provider and you'll get a phone response within 24 hours
ODS Registered Nurse Advice Line
The ODS Registered Nurse Advice Line allows you to get answers and information about your health over the phone, day or night. Nurses can help you with basic health situations, such as:
- Understanding symptoms
- Treatment for minor injuries and burns
- Home cold and flu remedies
- When it's time to make a doctor's appointment
- Whether you should go to urgent care or the emergency room
Condition management and health coaching
ODS offers in-depth support programs for those dealing with chronic health conditions.
You have access to tools and resources that help you maintain a healthy lifestyle.
Individual health coaches provide you with one-on-one support. These specialized programs include:
- Cardiac Care
- Depression Care
- Diabetes Care
- Lifestyle Coaching
- Women’s Health & Maternity Care
- Respiratory Care
- Spine & Joint Care
Care coordination
If you are dealing with a serious illness or recovering from an accident, you have access to case managers who can help you navigate the complexities of the healthcare system. An ODS case manager can help:
- Communicate with providers
- Explain treatment options
- Arrange for in-home caregivers
- Order medical equipment
Online tracking tools*
ODS provides secure, online health education tools and information to help you better manage your health. Keep track of your progress by using the following tools:
- Health and symptom evaluation
- Medical library
- Health helpers (tools such as health trackers, calculators and more)
- Pharmacy costs and research
- My health files
- News, forums and communication
* Not all plans have access to all tools and resources. Please check your member handbook for your plan-specific tools and resources.
Log in to Benefit Tracker
Check benefits and eligibility
Log in to Benefit Tracker
Check benefits, eligibility, incentive and utilization
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